Dualy Privacy Policy

Effective Date: January 1, 2025

Introduction

Welcome to Dualy! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you use our application, website, and associated services (collectively, the "Service"). By using Dualy, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly

  • Account Information: Name, email address, phone number, profile picture, and password.
  • Content: Videos, images, chats, or other content you create or share through Dualy.

Information We Collect Automatically

  • Device Information: Device type, operating system, IP address, and device identifiers.
  • Usage Data: How you interact with the Service, such as features used, pages visited, and time spent on the app.
  • Cookies and Similar Technologies: Information collected via cookies or similar tracking technologies to enhance your experience.

Information from Third Parties

  • Social Media: If you link your account to social media platforms, we may collect your profile information.
  • Service Providers: Data from third-party tools used to analyze or enhance the Service.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Customize your experience.
  • Communicate with you, including sending updates, support messages, and promotional materials.
  • Ensure the security of the Service and prevent fraud.
  • Comply with legal obligations and enforce our Terms of Service.

How We Share Your Information

  • With Your Consent: When you agree to share your information with third parties.
  • Service Providers: With trusted third parties that provide services on our behalf, such as hosting and analytics.
  • Legal Requirements: When required by law or to protect our rights, users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your Privacy Choices

  • Access and Update: You can access or update your account information at any time.
  • Data Deletion: You can request the deletion of your account and associated data.
  • Marketing Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in those emails.
  • Cookie Preferences: Adjust your browser or device settings to limit or block cookies.

Data Security

We use appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

If you access the Service outside of [Insert Home Country], your information may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction.

Children’s Privacy

Dualy is not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or contacting you directly. Your continued use of the Service after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@dualy.co.